Fix-Keyboard does not work

There may be times when your keyboard suddenly stops working and you don’t know what to do. It might have stopped for no reason at all. You might think that it might be a hardware Issue and that you would need to send it to the service center. Well, in most cases it can be fixed all by your self particularly if it is a software Issue.

All laptops and desktop computers come with a keyboard software. Sometimes for some reason the software might suddenly stop working for which you would have to uninstall the software. Don’t worry that you would have to load another software after that, upon restarting the laptop would automatically re-Install the software and in most cases it would work, it has at least worked for me 🙂 .

Here are the steps –

  1. On the Search , type Device Manager  and click it. screenshot-190
  2. Then under View, click Show Hidden DevicesScreenshot (191).png
  3. Then scroll down and expand the Keyboard tab, right click on the software and click Uninstall. Do this for all the entries under Keyboard. Screenshot (192).png
  4. Restart your computer.


Now your keyboard should be functioning normally. 🙂

Installing Office 365

In order to Install Office 365 one would have to follow these steps-

  1. Login to the Screenshot (173).png
  2. Then click on Install Office.
  3. After installing Office 365  , activate the Office suite using your Office 365 credentials.

The Installation time might vary from 20-30 minutes depending on your Internet connection. In order to check the status or the progress of the Installation, click on the tray icon that says Office 365.


Uninstalling Office 365-Method 2

I had written a blog about 3 months ago regarding Uninstalling Office 365. There is another way to do this which appears to be more efficient. All you have to do is click on this link . This would take you to a Microsoft Office page regarding Uninstalling Office 365. It would show 3 options, we are going to follow the 2nd option ie- Completely uninstall Office with the easy fix tool. Screenshot (167).png

Click on the Download button and the tool would take care of the rest. This is a recommended method by the Microsoft Tech. Support Team and it would always make sense to follow this 🙂


SharePoint Online switching from Classic View to Modern View

SharePoint is the cloud sibling of the SharePoint family. It comes with your Office 365 Subscription. Microsoft Initially built SharePoint solely for on-premises but since the launch of SharePoint Server 2013, they have also come out with their cloud product.

The advantages of SharePoint Online is the end users get acquainted with the latest features from Microsoft. It is easier for Microsoft to release new features to the cloud rather than the On-Premise version. Hence, the cloud version gets newer features and updates before the On-Premises Version.

With SharePoint Online and Office 365, Microsoft has created a new view or look for SharePoint itself. It translates to the entire SharePoint Online Infrastructure. There have been changes to the appearance of Items in the Menus and some of the menus which were quite prominent in the On-Premises version is not there. They have tried to make use of the Office 365 ribbon and have tried to transfer most of the functionality over there.

If a user is not comfortable with the the new look, he can switch over to the old view at any point of time. There is a link at the bottom left hand corner which says “Switch to Classic view”. There is a perceptible difference in the appearance of the old and new view, just to give you an Idea here is the view of a Document Library. This is a view from the New look Screenshot (163).png

And this is the old view

Screenshot (162).png

See the difference? The old view has a menu for the library which Includes difference functionality which is not there in the new view. So if you happen to be in the old view and want to come back to the new view, simply close your browser and open it again, this would delete the cookies associated with the old view.

Removing an Entry from the Outlook Autocomplete list

If we have to create a new personal email ID, the first thing which we have to do is create a unique username Nowadays, it is actually not possible to get the email ID we want because of the high number of users using services like Gmail. It’s very likely you would have people with the same first name and last name, so once you try to create an Email ID with that, it would say that it is not available.

For Companies, this is not the case. The company has it’s own email domain and it has the freedom to create the username of an email ID in whichever way it wants. Companies normally follow a naming policy in creating new email accounts for employees. For Example you might have a policy which says to use the first letter of the First Name and the last letter of the Last Name. Suppose we have a new employee whose name is Jacob Peterson. Following this policy his email ID would be . Let’s say he leaves the company after 3 or 4 months and later we have a new employee whose name is Jim Phillips. So, following the policy the Exchange admin would create the email ID as Now, this is not a problem since Jacob has left the organization and there would be no conflict.

Outlook has unfortunately a good memory and it will not forget people easily! Even though the person has left the company, Outlook would still keep him in his list. Outlook has a feature called AutoComplete. This gives an End user the ability to add an email address in the address field just by typing a couple of letters. The autocomplete feature maps the name with the email ID. So if you had an employee say Robert Stevens, you could type certain letters like R, O, B and it would show up in the auto complete list. Once you select the name, Instead of showing, it would show Robert Stevens.

Now because of this mapping, Outlook would be confused whether to stick with the original mapping – Jacob Peterson or establish a new mapping Jim Phillips. And when we try to send an email with the address, it might not get delivered since it uses the old mapping. We might get a message which would appear to be something like this

Your message to couldn’t be delivered.

Your email program is using outdated address information for


Office 365


Action Required


Outdated To address

So, in order to resolve this we need to remove Jacob Peterson from the Auto Complete List.  In order to do that one would have to follow these steps-

Steps to remove an entry from an Auto Complete List

  1. Open a New Email Message
  2. On the To Field, Type James
  3. Scroll down to the entry “Jim Phillips” and hit the Delete button.


Now, we have essentially removed the person from the memory of Outlook and Outlook would then map with Jim Phillips.

Please note that in normal scenarios, Outlook should be able to resolve this normally. But as you all know Outlook is prone to Issues, so sometimes it doesn’t do it automatically.